We accept secure online payments through major credit/debit cards and third-party payment gateways including Paypal. All transactions are encrypted for your safety.

Orders can be modified or canceled before they are shipped. Please contact our support team as soon as possible to make changes.

Once your order is placed, you will receive a confirmation email with the details of your purchase. If you do not receive this email, please check your spam folder or contact us.

Yes, once your order is shipped, you will receive a tracking number via email to monitor your shipment status.

Yes, we provide delivery across Singapore. Shipping charges and estimated delivery times will be displayed at checkout.

Delivery typically takes 2-5 business days, depending on your location and product availability. You will receive a tracking number once your order is shipped.

Products can be returned within 7 days if a fault develops, provided the full original packaging is retained. For details, please refer to our Return and Refund Policy.

No, we strictly do not offer cash refunds. However, we may provide a one-to-one exchange for faulty products within 7 days.

Please contact us immediately at robbie@electromart.sg or +65 88789979. Retain the original packaging for the product, as it is required for a one-to-one exchange.

After 7 days of purchase, please register your warranty directly with the manufacturer. Warranty details are typically included in the product packaging.

For faults after 14 days, please contact the manufacturer directly for warranty claims. Electromart does not handle repairs or replacements beyond the initial 7-day period.

Product availability is subject to stock levels. If an item is out of stock, it will be marked accordingly on the product page.

Yes, all products sold on Electromart are 100% genuine and sourced from authorized distributors and manufacturers.

Currently, we do not offer installation services. However, we can provide guidance on installation through our customer support team.