Refund Policy

At Electromart, we are committed to ensuring your satisfaction with our products. Please review our return and refund policy carefully:

1. General Policy

  • All returns and exchanges require the full original packaging to be retained for 7 days from the date of purchase or delivery.

  • Strictly no cash refunds will be provided under any circumstances.

2. One-to-One Exchange

  • If a product develops a fault within 7 days of purchase or delivery, we will provide a one-to-one exchange of the product.

  • The exchange is subject to the following conditions:

    • The product must be returned in its original packaging.

    • Proof of purchase must be provided.

3. Warranty Registration

  • After 7 days and before 14 days, any product issues must be addressed directly with the manufacturer.

  • Please register your product’s warranty with the manufacturer to facilitate this process. Details for warranty registration can typically be found in the product’s user manual or packaging.

4. Non-Refundable Items

  • Cash refunds are not provided for any purchases.

  • Refunds in the form of store credits or exchanges may be considered on a case-by-case basis, at the sole discretion of Electromart.

5. Contact Information

For further assistance or inquiries about our return and refund policy, please contact us:

Electromart
Email: robbie@electromart.sg
Phone: +65 88789979
Website: electromart.sg

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